FAQ

Frequently Asked Questions

Person taking picture in a helicopter

Booking Process

I am a single traveler, how can I join a tour?

We are two but want to join a tour with the minimum number of 3 passengers

Is there a weight limit?

What are your departure times?

We are a group, can we go together in one helicopter?

COVID-19

The booking machine does not allow me to book the tour. Why?

How do I book a helecopter tour?

How early do I have to book my tour?

Tours

How much does a tour cost?

Why choose a helicopter tour?

Which tours include a landing (besides the Reykjavik Domestic Airport) ?

On which tours do we see glaciers?

Will we land on glaciers?

On which tours do I see Þingvellir National Park?

On which tours do I see Gullfoss waterfall and Geysir?

In which tours do we see active volcanoes?

Which tours are most popular?

Tour preparation

Can I get food or beverages on my tour?

What kind of clothes should I wear?

Getting here

Can I get a pick up by a helicopter?

Which bus should I take to get to you?!

How do I get to your location?

Where are you located?

The company

What types of helicopters do you operate?

Newsletter

Flying in a helicopter

Dangerous Goods - what cannot be carried on board

What if I need special assistance or accommodations?

What can I see?

Who will guide our way?

Can I sit in the front?

I would like to take pictures, can we open a window for that?

Can I bring and fly my drone on the tour?

Bad weather and cancellations

What happens if I have already paid but the weather is unsuitable for the tour?

What is the cancellation policy?

Our opening hours are from 9am - 5pm Icelandic time (Monday to Sunday).
Feel free to call us at +354-562-2500 or write us at info@helicopter.is and we will get back to you as soon as possible.
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Nordurflug Helicopter Tours, kt. 460206-2940, vsk númer 95248. Nauthólsvegur 58d, building 313 - hangar 1, 102 Reykjavik